Who to Contact

Big business has always assumed that you the consumer can't make any sort of organized effort. The small business in Union County has to try three times as hard, to keep your business as does a huge superstore in Halls. Why is this?

When you go in a small business, you usually know the owners name. If this owner makes you mad, you are mad at the owner and you have a face to put with it. You will most likely never return to their store. But you can go to Halls, to the superstore, be ignored, searched at the door when their alarm goes off, and just be treated like a piece of garbage. Oh, you'll get mad, but next week you're back. You don't have a face to put with your anger, so you return.

Big business assumes that you can't make an effort on your own. So managers, half do their jobs, and cashiers take their time. They know you won't report them, and wouldn't know how if you wanted to.

The utility company sends you a bill, the phone company charges you for calls you didn't make. You pay it, because there is nothing you can do. WRONG! Here on this page are the secrets of getting things done. You absolutely do not have to know someone, you just have to know what to do.

Below I will give you some contact information and some ideas on which one to use. First let me give you some tips.

Most people that go this way are nuts. With that said, you must prove right off the bat that you are sane. The people that answer these phones answer hundreds per day. Make yourself stand out, by being overly nice...firm but nice. Do not argue with the people on the phone. If they don't help you wait an hour and call back. Most likely you will get a different person and a different answer. You will know the questions they will ask and will have more time to prepare your answer.

Keep a log, keep track of who you talked to, your questions, their answers and who they transfer you to. ALWAYS! Get the phone extension number. Have your questions written out, so that they can't double talk you into forgetting your point. Remember these people are trained to deal with you, not help you.

Talk to as many people as possible at an organization. Ask the same questions to everyone, and use your log and compare the answers. When someone gives you a contrary answer to one you already received, ask them about it. Say "Mary at extension 334 told me..." The true art in getting your way is confusion. They intend to confuse you, it's what they are trained to do.

See our list of e-mail addresses and phone numbers...Click Here.

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